Isuzu’s Priority Service Maintenance Program covers the following scheduled maintenance services:
“A” Service: Every 10,000 miles (for diesel models) or 7,500 miles (for gas models): engine oil and filter replacement, fuel filter replacement, chassis, cab, powertrain and rear body inspection/lubrication, DRM Health Report check (diesel only), diagnostic check, tire rotation, top off all fluids, brake wear inspection. Air filter replacement occurs at 30,000 mile intervals.
“B” Service: Every 50,000 miles (for diesel models) or 37,500 miles (for gas models): all items included in “A” service plus valve lash adjustment (diesel only), engine coolant replacement, transmission fluid and filter replacement, torque specific chassis, steering and suspension fasteners, replace windshield wiper blades, clean air conditioning filters, inspect differential fluid level.
“C” Service: Every 100,000 miles (for diesel models) or 75,000 miles (for gas models): all items included in “A” and “B” service plus replace engine drive belts, replace radiator hoses, replace power steering fluid, replace brake system fluids, replace differential fluid, test DPF pressure balance (diesel only), replace spark plugs and ignition wires (gas only). |
BRAKES: Perform the selected number of brake repairs during program term. Front Brake service covers front brake pad replacement, front brake rotor machining and front brake rotor replacement. Rear Brake service covers rear brake lining replacement, rear brake drum machining and rear brake drum replacement.
TIRES: Replace selected number of tires during program term. |
Isuzu’s Priority Service Maintenance Program provides manufacturer approved scheduled maintenance.
Eligible Vehicles: All 2008 N/F-Series and newer Diesel and Gas model vehicles distributed by Isuzu Commercial Truck, subject to utilization and mileage guidelines after submission and approval by Isuzu.
Available Coverage: Customer should select Priority Service Maintenance Program coverage based on time and mileage based on historical and estimated utilization. Standard Extended Powertrain Warranty coverage is included in Priority Service Maintenance Programs with program terms that exceed the vehicle’s base warranty.
Limitation of Coverage: The quantity of maintenance services is fixed based on the particular program coverage selected by the customer. Once all maintenance program services have been provided, the customer will receive no additional services under the program unless additional services are purchased.
Customer Obligations: Customer is responsible for proper vehicle operation and the timely scheduling of maintenance services with participating dealers. Customer is responsible for conducting pre-trip inspections on a regular basis as recommended. Maintenance services may only be obtained from participating dealers, but Warranty and Extended Warranty services may be conducted by any authorized dealer. In the event of a suspected component defect or failure, Customer must present the vehicle to an authorized dealer as soon as possible. Failure and/or damage caused by abuse, neglect or accidents are customer’s responsibility. Vehicle Health Report
Thanks to the exclusive data recording module feature, your dealer can provide a computer health report on your truck's condition, usage, and driving patterns.
Our 2008 and later trucks incorporate a powerful vehicle management tool as a standard feature. It's a Data Recording Module (DRM) that monitors your truck's performance in several vital areas. It enables Certified Service Center technicians to quickly produce unique Vehicle Health Reports that show the current status of:
• Engine condition
• Emissions system condition
• Brake usage history
• Fuel economy with history
• Driver operating habits
Vehicle Health Reports provide clear indications of potential problems and list important details of major component's current operating status.
The reports permit accurate service diagnosis, identify component failure/wear history and maximize vehicle up-time. In addition, the reports help establish precise maintenance programs, reduce operating costs and increase long-term residual values.
Protect your truck investment. Ask your dealer to monitor the performance of your trucks with Vehicle Health Reports. After all, maintaining healthy trucks is a great way to improve the health of your business. |